FAQs
Frequently asked questions
Answers written for comparison and booking clarity. If something is not covered, ask in the chat and the answer comes back in writing.
Before you enquire
Where should I start when several packages look similar?
Compare the stated booking format, duration, guest capacity and inclusions before focusing on the headline price. Add the options to the comparison shortlist so you can see the same fields together. If a detail is not stated, include that question in your enquiry.
Can I compare an hourly price with a package price?
First check what quantity and duration each figure covers. An hourly amount and a complete-package amount may describe different arrangements. Use the published charging basis and ask for a total that matches your requested plans rather than assuming both prices cover the same experience.
Does a higher price automatically mean more is included?
Use the inclusion list for the specific offer as your reference. A price difference can reflect details that need to be understood in context, so it should not be used as proof of extra facilities or services. Compare the stated features and ask about anything important that is missing.
Can one enquiry cover a yacht and water activities?
Yes. Include the selected packages, preferred date and group details in one message. Unless a listed product expressly combines them, treat the experiences as separate arrangements to confirm. Ask about timing, meeting locations, inclusions and the complete price for the plan you have discussed.
What information is useful for a group enquiry?
Share the preferred date, guest count, approximate duration and the kind of outing or supported occasion you are planning. Add any arrangements you want to discuss and identify your package shortlist if you have one. Requested additions should be confirmed separately from the published inclusions.
What happens when I select Book Now?
The button opens a WhatsApp enquiry to the team's published number, with the selected package information where relevant. It helps you discuss availability and arrangements; opening the chat does not itself confirm a reservation. Check the agreed details and the total before treating the booking as complete.
Comparing packages
How does the comparison shortlist work?
Press Add to compare on up to three package cards, or pick packages in the comparison tool. The shortlist lines up activity, booking format, duration, price with its unit, capacity, size and listed inclusions in the same order for each. It is stored only in your browser, needs no account and is never sent anywhere unless you choose to open WhatsApp.
Why will the tool not sort my shortlist by price?
Sorting is switched on only when every selected package is in the same category and the selected prices use exactly the same unit. An hourly rate, a two-hour package total and a per-person ticket are not the same thing, so ranking them would mislead.
Why do standard yachts show five prices?
Each standard yacht publishes an hourly rate and four fixed packages of 2, 3, 4 and 6 hours. The packages are separate totals, not the hourly rate multiplied, so compare the package that matches your plan against the same package on another yacht.
What does "Not stated: ask about this" mean?
The catalogue does not record that fact for the package. Rather than guess, the site shows the gap so you can include the question in your enquiry and get the answer in writing.
Is the guest figure the number of people who can attend?
It is the listed capacity for that vessel or activity. Give your real headcount, children included, and the capacity of the vessel allocated to your date is confirmed before you book.
Prices and units
Which currency are prices in?
All prices are in UAE dirhams (AED). The unit sits beside every amount: per hour, for a fixed package, per person, per jet ski or jet car, per flight, per rider, per session or per ticket.
What does "from" mean next to a price?
It marks a starting rate, such as the lowest guest band for a wedding or event charter. The rate for your band is confirmed when you enquire.
Is the page price the final total?
It is the published rate for the unit shown. If your plan adds hours, people or requested extras, ask for the total for that exact plan; any further charge is stated in your written confirmation before you pay.
Are the prices the same on every date?
The site shows the published catalogue price. Availability and the total for your date are confirmed in the chat, and seasonal products such as New Year's Eve and the Grand Prix weekend are confirmed date by date.
Booking and arrangements
Do I need to fill in a form before seeing prices?
No. Every price is on the page. WhatsApp, the phone and the optional contact form are there for when you are ready to ask about a date.
Where do yachts and activities depart from?
The boarding or meeting point depends on the package and the date, and it is confirmed with your booking. The address on this site, in Al Habtoor Business Tower, is a contact location, not a departure berth.
Are the photos of the exact vessel I will board?
Images captioned "Illustrative image" show a type of vessel or setting. A few records use a photo of that vessel or activity. Either way, ask for current photos of the vessel allocated to your date.
Can I call instead of using WhatsApp?
Yes. The phone number and the WhatsApp number are the same: +971 52 440 9525.
Do Grand Prix weekend packages include race tickets?
No race tickets or passes are included unless the team confirms them to you in writing. These are yacht charters and yacht party tickets from an independent operator, not affiliated with Formula 1.